Shipping policy

Shipping Policy

Last updated: July 4, 2026

Thank you for shopping with Babydola. We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed during our regular business days, excluding weekends and public holidays.
  • Most orders are processed within 1–2 business days after payment confirmation.
  • During sales, holidays, or promotional periods, processing times may be slightly longer.

Shipping Within Egypt

  • We currently ship to all governorates across Egypt.
  • Delivery is typically completed within 2–5 business days, depending on your location.
  • Delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Fees

Shipping charges are calculated at checkout based on your delivery location and the shipping method selected.

Any available free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation along with tracking information, when available, so you can follow your shipment until delivery.

Delivery Attempts

Our shipping partner may contact you before delivery. Please ensure that the shipping address and phone number provided during checkout are accurate.

If delivery cannot be completed due to incorrect information or the recipient being unavailable after multiple delivery attempts, additional shipping charges may apply for re-delivery.

International Shipping

International shipping may be available to selected countries. Delivery times, shipping costs, customs duties, taxes, and import fees vary by destination and are the responsibility of the customer unless otherwise stated.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible after receiving your shipping confirmation. We will work with the shipping carrier to investigate the issue and assist you in finding the best possible solution.

Delays

While we strive to meet all estimated delivery times, Babydola cannot guarantee delivery dates and is not responsible for delays caused by courier services, customs procedures, severe weather, public holidays, or other circumstances beyond our control.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website. We will be happy to assist you.